SHIPPING POLICY
The customer will have the alternative of selecting what type of shipping they want for the delivery of their products. The company will provide the information related to the postal service, including estimated delivery dates and costs. The customer will be solely responsible for the shipping costs.
The company will not be responsible for wrong or incomplete addresses provided by the customer, lost or stolen packages, delays or damages to the product or packaging caused by the weather, and any damages caused by the postal service during the handling or delivery process. The company will not be responsible for the faithful and strict compliance with shipping dates and will not be bound by any guarantee for these purposes. Delays and special circumstances in processing known by the company will be properly announced.
The company will be responsible for shipping costs only in cases where the company determines that there has been manufacturing defects and grants a product replacement.
PROCESSING POLICY
Purchase transaction in our Website are final when accepted by the financial institution. Once the transaction is approved we will process our order in up to seven (7) business days.
For the purpose of these Policies, Terms and Conditions a business day will be Monday to Friday from 9:00am to 5:00pm time in the State of Florida, excluding local, national and federal holidays.
A message will be sent to the email provided by the client when the company starts the processing of your order.
Our Cancellation Policy applies from the time your order is completed until we send the processing email. It also applies when the processing time declared in these documents has passed and we have not sent the processing email.
Our Return Policy applies from the time the postal office confirms the delivery until the three (3) day term published in this document.
Our Policy for Damaged or Manufactured Defected Products applies only under special circumstances as described in the Policy and when notify within the provided term.
We strongly suggest a detailed reading our legal documents before completing checkout.